Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist and kickstart your career in technology! TechSolutions Columbus is a leading provider of innovative IT services to businesses across Ohio. We're seeking passionate tech enthusiasts eager to grow their skills in a supportive, fast-paced environment. This role offers hands-on experience with cutting-edge systems while providing essential support to our clients. If you're a problem-solver with a hunger for learning, apply today and become part of Columbus's thriving tech scene!
Responsibilities
- Provide desktop and technical support to employees including hardware/software troubleshooting
- Install, configure, and maintain computer systems, networks, and peripherals
- Document IT processes, incidents, and resolutions in ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on system upgrades and maintenance
- Deliver user training on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field OR equivalent experience
- Basic knowledge of Windows OS, networking fundamentals, and hardware components
- Strong troubleshooting and problem-solving abilities
- Excellent communication and customer service skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to work independently and as part of a team
- Valid driver's license with reliable transportation