Job Description
Join our dynamic tech team in Oklahoma City! InnovateTech Solutions is urgently seeking passionate Entry-Level IT Support Specialists to jumpstart their careers in a fast-paced environment. This is your chance to work with cutting-edge technology while making a tangible impact on our clients' digital transformation journey. We offer comprehensive training, mentorship, and clear growth paths into cybersecurity, cloud infrastructure, and systems administration roles.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and maintain asset management databases
- Collaborate with senior engineers on infrastructure projects
- Monitor system health and perform preventive maintenance
- Deliver user training on new technologies and best practices
- Assist with cloud migrations and security protocol implementations
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- CompTIA A+ or Network+ certification preferred
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Valid driver's license for occasional on-site visits
- Eagerness to learn and adapt to new technologies