Job Description
Join our dynamic Nashville-based tech team as an Entry-Level IT Support Specialist! We're urgently hiring passionate individuals eager to kickstart their IT careers in Music City's thriving tech scene. As a key member of our infrastructure team, you'll gain hands-on experience with cutting-edge systems while supporting 500+ users across our growing organization. This is your chance to build foundational skills in network administration, cybersecurity, and cloud technologies with industry mentorship. Immediate start available! Apply now to join our innovative team and accelerate your IT career path.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Deploy and configure workstations, laptops, and mobile devices
- Monitor system performance and troubleshoot network connectivity problems
- Document IT procedures and maintain asset inventory databases
- Collaborate with senior engineers on infrastructure projects
- Implement security protocols and access controls
- Assist with cloud service management (AWS/Azure)
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ certification (or willingness to obtain within 90 days)
- Basic knowledge of Windows/macOS, Active Directory, and networking
- Strong problem-solving and communication skills
- Ability to work flexible hours including occasional weekends
- Experience with ticketing systems (ServiceNow/Jira preferred)
- Valid driver's license and reliable transportation