Job Description
Join our dynamic IT team in El Paso and kickstart your tech career! We're urgently seeking motivated Entry-Level IT Support Specialists to provide essential technical assistance across our growing organization. No formal experience required—just a passion for technology and eagerness to learn. Enjoy comprehensive training, mentorship from industry experts, and opportunities for rapid career advancement in a collaborative environment.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with workstation setup, configuration, and maintenance
- Document IT processes and maintain accurate knowledge base entries
- Collaborate with senior technicians on complex system implementations
- Monitor system performance and report anomalies
- Deliver user training on new technologies and protocols
Qualifications
- High school diploma or equivalent; technical certifications a plus
- Basic understanding of Windows OS and network fundamentals
- Strong problem-solving and analytical thinking abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team settings
- Valid driver's license required for occasional site visits