Job Description
Join TechNexus Solutions as an Entry-Level IT Support Specialist and kickstart your career in technology! We're urgently hiring passionate individuals eager to grow in a dynamic environment. This role offers hands-on experience with cutting-edge systems while supporting our innovative team. Enjoy comprehensive training, mentorship from industry experts, and a clear path to career advancement. Don't miss this opportunity to build your foundation in Indianapolis's thriving tech scene!
Responsibilities
- Provide first-level technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with network troubleshooting and basic security protocols
- Document IT processes and maintain accurate service records
- Collaborate with senior IT staff on system upgrades and projects
- Deliver user training on new technologies and best practices
- Monitor system performance and report anomalies
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- Ability to learn new technologies quickly
- Excellent written and verbal communication
- CompTIA A+ certification preferred
- Valid driver's license required for occasional site visits