Job Description
Join InnovateTech Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're a dynamic San Diego-based tech firm seeking passionate individuals to join our growing IT team. In this urgent hiring role, you'll provide critical technical support to our clients while gaining hands-on experience in network administration, system troubleshooting, and cybersecurity best practices. We offer comprehensive training, mentorship from industry experts, and a collaborative work environment where your growth is prioritized. If you're eager to build a foundation in IT and contribute to cutting-edge projects, apply now!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Diagnose and resolve user issues via remote and on-site assistance
- Manage Active Directory accounts, permissions, and group policies
- Deploy and configure workstations, laptops, and mobile devices
- Monitor system performance and document incident resolutions
- Collaborate with senior engineers on infrastructure projects
- Conduct cybersecurity awareness training for employees
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- CompTIA A+ or Network+ certification (preferred, not required)
- Proficiency with Windows OS, Microsoft Office 365, and cloud platforms
- Basic understanding of network protocols (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to lift 30 lbs for equipment handling
- Valid California driver's license (for occasional on-site visits)