Job Description
Join our dynamic IT team in Phoenix immediately! We're urgently seeking passionate entry-level talent to launch your tech career. At TechSolutions Inc., we foster growth through hands-on experience with cutting-edge infrastructure. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans. Don't miss this opportunity to build foundational skills while supporting Fortune 500 clients. Apply today to start your journey in technology!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Deploy and configure workstations, laptops, and mobile devices
- Monitor system performance and troubleshoot escalations
- Document IT procedures and maintain knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Support cloud services (Azure/AWS) and security protocols
- Assist with asset management and inventory control
Qualifications
- Associates degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Customer service experience with strong problem-solving skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30lbs and work flexible hours
- Valid driver's license required for occasional site visits