Job Description
Join our dynamic IT team at InnovateTech Solutions and launch your career in technology! We're seeking motivated entry-level IT professionals to provide essential technical support to our growing client base in Wichita. This is an immediate opportunity to gain hands-on experience with cutting-edge systems while working alongside industry experts. Enjoy competitive pay, comprehensive benefits, and a clear career growth path in a supportive environment.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on technology best practices
- Monitor system performance and report anomalies
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred
- Ability to work independently and in team settings
- Valid Kansas driver's license for occasional on-site visits
- Pass background check and drug screening