Job Description
Join our dynamic IT team and kickstart your career in technology! Omaha Tech Solutions is seeking motivated Entry-Level IT Support Specialists to provide exceptional technical assistance to our growing client base. This is your opportunity to gain hands-on experience with cutting-edge systems while contributing to a culture of innovation and continuous learning.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows and macOS environments
- Provide remote and on-site technical support via phone, email, and ticketing systems
- Install, configure, and maintain network infrastructure components
- Create and maintain technical documentation and SOPs
- Collaborate with senior engineers on complex system deployments
- Monitor system performance and implement security best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
- Familiarity with Active Directory and cloud services (Azure/O365)
- Strong problem-solving and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs for equipment handling