Job Description
Launch your career in technology with our comprehensive paid training program! TechNova Solutions is seeking motivated Entry-Level IT Support Specialists to join our dynamic team in New York. No prior experience required – we provide all necessary training to transform you into a tech professional. Enjoy competitive compensation, growth opportunities, and a collaborative work environment in the heart of NYC. Apply today and start your journey in the fast-paced tech industry!
Responsibilities
- Undergo paid technical training in systems administration and network fundamentals
- Provide Tier 1 IT support to internal employees via ticketing systems
- Install, configure, and troubleshoot hardware/software issues
- Document technical processes and maintain accurate knowledge base
- Collaborate with senior engineers on complex problem-solving
- Participate in cross-departmental tech initiatives
- Adhere to IT security protocols and compliance standards
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Team player with initiative to work independently
- Valid driver's license (for occasional equipment transport)