Job Description
Are you looking for a career that starts tomorrow in the heart of Washington D.C.? Civic Tech Solutions is expanding our team and seeking motivated individuals for our Entry Level IT Support position.
As a key member of our growing department, you will work directly with clients to provide technical assistance and ensure seamless digital operations. We offer on-the-job training and a clear path for advancement. No prior experience is required—just a drive to learn and succeed.
Why Join Us?
- Immediate Start: Begin your career as soon as this week.
- Competitive Pay: Earn between $45k - $55k depending on experience.
- Training Provided: Comprehensive mentorship from industry experts.
Responsibilities
- Assist clients with hardware and software troubleshooting and technical issues.
- Provide exceptional customer service and support via phone, email, and in-person.
- Perform data entry, document management, and maintain accurate records.
- Collaborate with the senior technical team to resolve complex system issues.
- Maintain a clean and organized workspace and equipment inventory.
- Participate in daily team meetings and training sessions.
Qualifications
- High school diploma or equivalent (Associate’s degree preferred but not required).
- Basic computer literacy and familiarity with operating systems.
- Strong communication skills and a professional demeanor.
- Ability to work in a fast-paced, deadline-driven environment.
- Reliable internet connection and home office setup (if remote hybrid).
- Willingness to learn new technologies and software quickly.