Job Description
Launch your tech career with our comprehensive paid training program! TechSolutions Inc. seeks motivated individuals to join our Raleigh team as Entry Level IT Support Specialists. No prior experience required – we provide all necessary training to build your skills in network administration, cybersecurity, and cloud technologies. Enjoy competitive compensation, full benefits, and growth opportunities in one of America's fastest-growing tech hubs.
Responsibilities
- Install, configure, and maintain hardware and software systems
- Provide technical support to employees via phone, email, and in-person
- Monitor network performance and troubleshoot connectivity issues
- Document IT processes and maintain system documentation
- Collaborate with senior IT staff on infrastructure projects
- Participate in ongoing skills development and training sessions
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and communication skills
- Basic knowledge of computer systems and networks
- Ability to learn technical concepts quickly
- Customer service orientation and patience
- Valid North Carolina driver's license
- Passion for technology and continuous learning