Job Description
Join TechSolutions Inc. as an Entry-Level IT Support Specialist and launch your career in technology! We're seeking motivated individuals passionate about solving technical challenges and delivering exceptional user experiences. Our Indianapolis headquarters offers a collaborative environment where your skills will grow through hands-on projects and mentorship from industry experts. Enjoy comprehensive benefits, professional development opportunities, and the chance to work with cutting-edge technologies that shape the future of IT.
Responsibilities
- Provide first-line technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Manage user accounts, permissions, and access controls across company systems
- Document technical issues, solutions, and standard operating procedures
- Collaborate with senior IT staff on network security and system upgrades
- Assist with software deployment, patch management, and asset inventory
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking fundamentals, and security principles
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred (not required)
- Ability to lift 30 lbs and work in a fast-paced environment
- Valid Indiana driver's license (for occasional off-site support)