Job Description
Join our dynamic IT team in Fort Worth and kickstart your career in technology! We're seeking passionate entry-level professionals eager to learn and grow in a supportive environment. As an IT Support Specialist, you'll be instrumental in maintaining our company's digital infrastructure while receiving mentorship from industry experts. Enjoy competitive benefits, professional development opportunities, and a collaborative culture that values innovation. If you're ready to transform your technical skills into a rewarding career, apply today!
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and resolutions in the service management system
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technology implementations
- Monitor system performance and report anomalies
- Support cloud services (Office 365, AWS) and virtual environments
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ certification or equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- Ability to work independently and in team settings
- Basic scripting knowledge (PowerShell/Python) preferred
- Valid driver's license and reliable transportation