Job Description
Launch your IT career with NexusTech Solutions, a leading innovator in enterprise software development. We're seeking passionate entry-level IT professionals to join our dynamic Chicago team and provide critical technical support to Fortune 500 clients. This hands-on role offers comprehensive training and mentorship from senior engineers while you build foundational skills in network administration, cybersecurity, and cloud technologies. Enjoy a collaborative environment with modern tools and opportunities for rapid career advancement.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems including Windows/Linux environments
- Manage user accounts, permissions, and access control systems
- Monitor network performance and implement security protocols
- Document technical procedures and create knowledge base articles
- Provide tier-1 technical support via ticketing systems and remote assistance
- Collaborate with cross-functional teams on infrastructure projects
- Participate in disaster recovery drills and system maintenance
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- CompTIA A+ or Network+ certification (or willingness to obtain)
- Basic knowledge of Active Directory, TCP/IP, and cloud platforms (AWS/Azure)
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- Ability to work independently and in team environments
- Valid driver's license for occasional client site visits