Job Description
Join our dynamic IT team at InnovateTech Solutions, where your career begins! We're urgently seeking passionate entry-level IT professionals to support our growing client base. This role offers hands-on experience with cutting-edge technologies while providing critical infrastructure support. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry experts. Perfect for recent graduates or career changers ready to launch their tech journey in Tulsa's thriving tech ecosystem.
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Manage user accounts, permissions, and system access protocols
- Install, configure, and maintain desktop/laptop systems
- Document technical procedures and incident reports
- Collaborate with senior engineers on system upgrades
- Monitor network performance and security alerts
- Train staff on new software implementations
Qualifications
- Associate degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred
- Ability to work flexible hours including occasional on-call duties