Job Description
Join our dynamic tech team as an Entry-Level IT Support Specialist in Omaha! We're urgently hiring passionate individuals to deliver exceptional technical support and maintain our digital infrastructure. This role offers rapid growth opportunities, mentorship from senior engineers, and hands-on experience with cutting-edge technologies. If you're ready to launch your IT career in a collaborative environment, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and create user training materials
- Collaborate with cross-functional teams to resolve system outages
- Assist with cybersecurity protocols and data protection measures
- Manage user account administration and access permissions
- Participate in IT infrastructure upgrades and projects
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation