Job Description
Join TechNova Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're urgently hiring passionate individuals in Colorado Springs to join our dynamic IT team. This is your opportunity to gain hands-on experience with cutting-edge systems while supporting a forward-thinking organization. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment designed for growth. If you're ready to build your foundation in IT and make an immediate impact, apply today!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, and peripherals
- Document IT processes and maintain accurate asset inventory
- Collaborate with cross-functional teams to resolve system outages
- Implement cybersecurity best practices for endpoint devices
- Train end-users on new technologies and system updates
- Monitor system performance and recommend improvements
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows, macOS, and Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and prioritize tasks
- CompTIA A+ certification preferred but not required
- Valid driver's license with reliable transportation