Job Description
Join our dynamic IT team at TechSolutions Pro! We're urgently hiring passionate entry-level IT professionals to support our growing Mesa operations. This is your chance to launch a rewarding career in technology while working with cutting-edge systems and experienced mentors. We offer competitive compensation, comprehensive benefits, and a collaborative environment designed for growth.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Assist with user account management and access controls
- Document IT processes and maintain knowledge base articles
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and security protocols
- Deliver exceptional customer service to internal stakeholders
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong troubleshooting and problem-solving abilities
- Excellent communication and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to lift 25 lbs and work in varied environments