Job Description
Join our dynamic IT team as an Entry Level IT Support Specialist and kickstart your career in technology! We're urgently seeking motivated individuals in Fresno, CA to provide critical technical support to our growing organization. This hands-on role offers unparalleled opportunities for professional growth, mentorship from industry experts, and exposure to cutting-edge systems. If you're passionate about solving technical challenges and eager to learn, we want to hear from you!
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems, laptops, and peripherals
- Troubleshoot and resolve system errors with minimal supervision
- Document all IT incidents and solutions in the ticketing system
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior IT staff on infrastructure projects
- Deliver user training on new technologies and systems
Qualifications
- High school diploma or equivalent; Associate's degree in IT preferred
- Basic knowledge of Windows OS, networking concepts, and hardware components
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- CompTIA A+ certification a plus (not required)
- Valid California driver's license for occasional on-site visits