Job Description
Launch Your IT Career in Las Vegas! TechNexa Solutions is urgently hiring passionate Entry-Level IT Support Specialists to join our dynamic team. We're a fast-growing tech company dedicated to innovation and professional growth. If you're eager to build a career in IT with hands-on experience and mentorship from industry experts, this is your opportunity!
What We Offer:
- Comprehensive training program covering enterprise systems and security protocols
- Clear career advancement path to senior IT roles
- Collaborative environment with cutting-edge technology
- Competitive salary and full benefits package
- Flexible hybrid work schedule after training
Join us in shaping the future of IT infrastructure while making a real impact on our clients' digital transformation journey.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Manage helpdesk tickets and resolve user escalations within SLADeploy and configure workstations, laptops, and peripheral devices
- Document IT procedures and maintain asset inventory systems
- Assist with cybersecurity best practices and access management
- Collaborate with senior engineers on infrastructure projects
- Participate in 24/7 on-call rotation (1 week per quarter)
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- CompTIA A+ certification (or willingness to obtain within 90 days)
- Basic knowledge of Windows OS, Active Directory, and networking fundamentals
- Excellent troubleshooting and problem-solving abilities
- Strong written and verbal communication skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation