Job Description
Join TechNova Solutions and kickstart your IT career in the vibrant tech hub of Colorado Springs! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team. You'll gain hands-on experience with cutting-edge technology while providing essential support to our growing client base. This role offers structured training, mentorship from senior engineers, and clear pathways for career advancement into cybersecurity, cloud infrastructure, or systems administration.
Our collaborative culture values innovation and continuous learning. Enjoy competitive benefits, flexible work arrangements, and opportunities to work with Fortune 500 clients. If you're passionate about technology and eager to grow professionally, apply now to become part of Colorado Springs' premier IT team!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document technical issues and resolutions in IT service management systems
- Collaborate with senior IT staff on infrastructure projects
- Conduct routine system maintenance and security updates
- Train end-users on software best practices
- Assist with network monitoring and basic troubleshooting
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation