Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist in Houston! We're seeking motivated tech enthusiasts to provide exceptional user support and maintain our digital infrastructure. This role offers hands-on experience with cutting-edge technologies while supporting a diverse range of business operations. Perfect for recent graduates or career changers ready to launch their IT career in one of America's fastest-growing tech hubs.
Why TechCorp Solutions? Competitive benefits package, mentorship programs, and opportunities for professional growth. Enjoy our modern downtown Houston office with flexible work options.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Manage user accounts, permissions, and access controls
- Document technical issues and resolutions in ITSM systems
- Collaborate with senior IT staff on infrastructure projects
- Conduct regular system updates and security patches
- Train users on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or similar certification preferred
- Basic knowledge of Windows OS, Active Directory, and networking
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Valid Texas driver's license (for occasional equipment transport)