Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and kickstart your career in technology! We're urgently seeking passionate individuals to provide essential technical support to our growing client base. This role offers hands-on experience with cutting-edge systems while working in Minneapolis' thriving tech hub. No experience? No problem! We provide comprehensive training to help you thrive in this fast-paced environment.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Manage user accounts and permissions across network systems
- Document technical issues and solutions in IT service desk software
- Collaborate with senior engineers on complex system implementations
- Conduct regular system maintenance and security updates
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience preferred but not required
- Valid driver's license for occasional client site visits
- Eagerness to learn new technologies and systems