Job Description
Launch your tech career with our comprehensive training program! TechForward Solutions is seeking motivated Entry-Level IT Support Specialists to join our dynamic San Francisco team. We provide paid hands-on training in cloud infrastructure, cybersecurity, and system administration – no prior experience required. Work alongside industry experts in our state-of-the-art downtown facility while supporting Fortune 500 clients. This role offers clear growth paths to senior positions with competitive benefits including health insurance, 401k matching, and professional development stipends.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Deploy and configure Windows/macOS systems using imaging tools
- Monitor network performance and security protocols
- Document technical procedures and troubleshooting steps
- Collaborate with senior engineers on complex system implementations
- Participate in weekly training sessions on emerging technologies
- Support office IT infrastructure including printers and AV systems
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent verbal/written communication skills
- Ability to lift 20lbs and work in fast-paced environments
- Valid California driver's license (required for equipment transport)
- Pass background check and drug screening
- Commitment to completing 6-month training program