Job Description
Launch your tech career with our comprehensive paid training program! TechStart Academy is seeking motivated individuals for entry-level IT Support Specialist roles in Minneapolis and remote positions. No prior experience required – we provide everything you need to succeed. Our 8-week paid training covers cloud computing, cybersecurity fundamentals, and system administration, followed by a guaranteed full-time position. Enjoy competitive benefits, flexible remote work options, and career growth opportunities in one of America's fastest-growing tech hubs.
Responsibilities
- Complete intensive paid IT training curriculum covering networking, security, and cloud technologies
- Provide Tier 1 technical support via phone, chat, and remote desktop
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex problem-solving
- Participate in ongoing skill development workshops
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical thinking abilities
- Excellent verbal and written communication skills
- Self-motivated with ability to learn technical concepts quickly
- Reliable internet connection for remote work capability
- Valid US work authorization