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Information Technology 🏢 Full Time ⭐️ Verified

Entry-Level IT Support Specialist

TechSolutions Inc.
Minneapolis
Estimated Salary
USD 55.000 – USD 70.000
Live Update
27 Juli 2026
Deadline
27 Jul 2027

Job Description

Join our dynamic IT team in Minneapolis and launch your career in technology! TechSolutions Inc. is seeking motivated Entry-Level IT Support Specialists to provide exceptional technical assistance to our growing client base. This is a unique opportunity to gain hands-on experience with cutting-edge systems while working alongside industry experts in a collaborative, fast-paced environment.

We offer comprehensive training programs, career development pathways, and a culture that values innovation and continuous learning. If you're passionate about technology and eager to build a foundation in IT support, we want to hear from you!

Responsibilities

  • Provide remote and on-site technical support for hardware, software, and network issues
  • Install, configure, and maintain desktops, laptops, and peripherals
  • Troubleshoot system problems using diagnostic tools and methodologies
  • Document technical issues and resolutions in service management systems
  • Collaborate with senior IT staff on infrastructure projects
  • Train end-users on new technologies and best practices
  • Monitor system performance and security protocols

Qualifications

  • Associate's degree in IT, Computer Science, or related field (or equivalent experience)
  • Basic knowledge of Windows/macOS operating systems
  • Familiarity with networking concepts (TCP/IP, DNS, DHCP)
  • Strong problem-solving and analytical abilities
  • Excellent communication and customer service skills
  • Certifications (CompTIA A+, Network+) are a plus
  • Ability to lift 30 lbs and work in varied office environments

Required Skills

IT support troubleshooting Windows macOS networking customer service problem-solving hardware installation service desk

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