Job Description
Launch your IT career in Miami's thriving tech scene! TechSolutions Inc. is seeking passionate Entry-Level IT Support Specialists to join our dynamic team. You'll provide critical technical assistance to our clients while gaining hands-on experience in network administration, cybersecurity, and system optimization. Enjoy comprehensive training, mentorship from industry experts, and a collaborative environment that values innovation. Join us to build a foundation for long-term growth in the IT sector while enjoying Miami's vibrant culture and career opportunities.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Install, configure, and maintain desktop/laptop systems
- Manage network infrastructure including routers, switches, and firewalls
- Implement cybersecurity protocols and data protection measures
- Create technical documentation and user training materials
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and proactively address vulnerabilities
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or Network+ certification preferred
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Valid Florida driver's license (for occasional client visits)