Job Description
Launch your IT career with TechCorp Solutions! We're seeking passionate Entry-Level IT Support Specialists to join our dynamic Dallas team. As a cornerstone of our operations, you'll provide critical technical support to our clients while growing your expertise in cutting-edge technologies. Enjoy comprehensive training, mentorship from industry veterans, and a clear path to career advancement in our collaborative environment.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Manage user accounts and permissions via Active Directory
- Deploy and configure Windows 10/11 workstations and peripherals
- Document technical procedures and create knowledge base articles
- Provide remote and on-site technical support via ticketing systems
- Collaborate with senior engineers on complex infrastructure projects
- Conduct routine system backups and security audits
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or Network+ certification (or equivalent experience)
- Proficiency in Windows OS and Microsoft Office Suite
- Basic networking knowledge (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to lift 20 lbs and travel between client sites
- Valid Texas driver's license