Job Description
Launch your IT career in Wichita's fastest-growing tech hub! Innovatech Solutions is urgently seeking passionate Entry Level IT Support Specialists to join our dynamic team. If you're ready to transform your technical knowledge into real-world impact while working with cutting-edge systems, this is your moment. We offer comprehensive training, mentorship from industry veterans, and a clear path to career advancement. Don't miss this opportunity to become part of Wichita's thriving tech ecosystem!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems and peripherals
- Manage user accounts and permissions in Active Directory
- Assist with network troubleshooting and basic security protocols
- Document IT processes and maintain service desk tickets
- Collaborate with senior IT staff on system upgrades and projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking fundamentals, and security principles
- Strong problem-solving skills with customer service orientation
- Familiarity with help desk ticketing systems (e.g., ServiceNow, Jira)
- CompTIA A+ certification preferred (willing to train)
- Ability to lift 30 lbs and work in varied environments