Job Description
Launch your tech career with our paid training program! TechGrow Solutions is seeking motivated Entry-Level IT Support Specialists to join our Sacramento team. No prior experience required – we provide comprehensive hands-on training in network administration, cybersecurity fundamentals, and system troubleshooting. Work alongside industry experts in a collaborative environment while building lasting professional skills. This is your gateway to a stable, high-demand career in California's thriving tech sector.
Responsibilities
- Install, configure, and maintain hardware/software systems
- Provide technical support to employees via phone, email, and in-person
- Document IT issues and resolutions using ticketing systems
- Assist with network security protocols and data backups
- Collaborate with senior IT staff on infrastructure projects
- Participate in weekly training sessions to enhance technical skills
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn new technologies and systems
- Ability to work independently and in team settings
- Valid California driver's license (for occasional site visits)
- Pass background check and drug screening