Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist! TechSolutions Memphis is seeking passionate tech enthusiasts to provide essential IT infrastructure support to our growing client base in the Memphis area. This role offers hands-on experience with cutting-edge technology while serving as a critical foundation for your IT career. You'll work alongside seasoned professionals to deliver exceptional technical support and innovative solutions.
Our company culture emphasizes continuous learning, collaboration, and career growth. We provide comprehensive training programs and mentorship to help you develop expertise in network administration, system troubleshooting, and cybersecurity best practices. If you're ready to launch your IT career in a supportive environment that values your potential, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical procedures and maintain support tickets
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on technology best practices
- Monitor system performance and troubleshoot technical problems
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- CompTIA A+ certification preferred (not required)
- Ability to lift 25 lbs and work in various environments