Job Description
Join our dynamic IT team in sunny San Diego and kickstart your career in technology! TechSolutions Inc. is seeking a passionate Entry-Level IT Support Specialist to provide exceptional technical assistance to our growing client base. As a key member of our IT department, you'll gain hands-on experience with cutting-edge systems while working in a collaborative, fast-paced environment. We offer comprehensive training, mentorship from industry experts, and a clear path for career advancement. If you're a tech-savvy problem-solver ready to make an impact, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Implement and maintain network infrastructure components
- Provide technical support via phone, email, and remote access
- Document technical procedures and create knowledge base articles
- Assist with system upgrades and security patch management
- Collaborate with senior engineers on complex technical projects
- Monitor system performance and identify optimization opportunities
Qualifications
- Associate's degree in IT, Computer Science, or related field
- 1-2 years of technical support experience or internship
- Proficiency with Windows/macOS and Active Directory
- Basic understanding of networking concepts (TCP/IP, DNS)
- Strong troubleshooting and analytical skills
- Excellent written and verbal communication abilities
- CompTIA A+ certification preferred
- Valid driver's license required for occasional on-site visits