Job Description
Join our dynamic IT team in Albuquerque and kickstart your career in technology! TechCorp Solutions is urgently seeking motivated Entry-Level IT Support Specialists to provide critical technical assistance to our growing client base. This is a rare opportunity to gain hands-on experience in network administration, system troubleshooting, and cybersecurity within a supportive environment.
We offer comprehensive training, career advancement pathways, and a collaborative culture where your contributions are valued. If you're passionate about technology and eager to learn, apply now to become part of our innovative team!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document IT processes and maintain accurate system logs
- Collaborate with senior IT staff on infrastructure projects
- Train users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (not required)
- Ability to lift 25 lbs and work in various office environments