Job Description
Join our dynamic IT team at NexTech Innovations and kickstart your tech career in Las Vegas! We're urgently seeking passionate entry-level professionals to support our growing digital infrastructure. This is your chance to gain hands-on experience with cutting-edge technologies while contributing to Fortune 500 clients. Enjoy competitive benefits, mentorship from industry veterans, and a fast-paced environment where your growth matters.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Deploy and configure Windows/macOS workstations
- Monitor network security systems and incident logs
- Create technical documentation and knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Manage user access permissions and system accounts
- Participate in IT asset inventory management
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic understanding of networking fundamentals (TCP/IP, DNS)
- Familiarity with Windows OS and Active Directory
- Customer service orientation with strong communication skills
- CompTIA A+ certification preferred (willing to train)
- Ability to troubleshoot hardware/software issues systematically
- Valid driver's license for occasional equipment pickups
- Must be authorized to work in the US