Job Description
Join InnovateTech Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're seeking passionate tech enthusiasts to provide critical IT infrastructure support to our Sacramento-based clients. This immediate hire opportunity offers hands-on experience with cutting-edge systems while working alongside industry veterans. Enjoy competitive compensation, comprehensive benefits, and a clear growth path into specialized IT roles. Perfect for recent graduates or career changers with foundational tech knowledge!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Manage user accounts and access permissions across platforms
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on system upgrades
- Monitor system health and perform preventative maintenance
- Train end-users on new technology implementations
Qualifications
- Associates degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows, macOS, and Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred
- Ability to lift 25 lbs for equipment handling
- Valid California driver's license required