Job Description
Join TechSolutions Memphis and launch your IT career in one of America's most vibrant tech hubs! We're seeking passionate entry-level professionals to join our dynamic IT support team. No experience required—just drive and a willingness to learn. Enjoy competitive pay, comprehensive benefits, and mentorship from industry experts. This is your chance to build foundational skills in networking, security, and cloud technologies while making an immediate impact. Apply today and grow with us!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage helpdesk tickets via ticketing systems
- Deploy and configure desktop/laptop systems
- Assist with network monitoring and basic troubleshooting
- Document IT procedures and knowledge base articles
- Collaborate with senior engineers on complex issues
- Participate in IT infrastructure projects
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred but not required
- Ability to lift 30 lbs and work flexible hours
- Valid driver's license for occasional site visits