Job Description
Join TechNova Solutions' dynamic IT team as an Entry-Level IT Support Specialist! We're seeking motivated tech enthusiasts to provide critical infrastructure support to our Denver-based clients. This immediate-hire role offers hands-on experience with cutting-edge technologies while launching your career in the thriving Denver tech ecosystem. Enjoy competitive benefits, mentorship from senior engineers, and opportunities for rapid growth in a collaborative environment.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Manage user account creation, permissions, and security protocols
- Install, configure, and maintain desktop/laptop systems
- Document IT processes and maintain knowledge base articles
- Collaborate with team on cybersecurity best practices
- Monitor system performance and troubleshoot technical issues
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30lbs for equipment maintenance
- Valid Colorado driver's license for occasional site visits