Job Description
Join Nexus Tech Solutions as an Entry-Level IT Support Specialist and kickstart your career in Seattle's thriving tech hub! We're seeking motivated tech enthusiasts to provide critical infrastructure support for Fortune 500 clients. This role offers hands-on experience with cutting-edge systems while working alongside industry veterans. Enjoy competitive compensation, comprehensive benefits, and a clear path to specialization in cybersecurity or cloud technologies.
Responsibilities
- Deploy and configure desktop/laptop hardware, peripherals, and operating systems
- Troubleshoot network connectivity issues using diagnostic tools
- Manage Active Directory accounts and group policies
- Document technical procedures and incident reports
- Provide Tier-1 support for VPN, email, and productivity applications
- Collaborate with senior engineers on infrastructure projects
- Conduct security audits and implement best practices
Qualifications
- Associate's degree in IT or CompTIA A+ certification
- Basic knowledge of Windows/macOS administration
- Familiarity with network protocols (TCP/IP, DNS)
- Customer service experience with technical troubleshooting
- Ability to work in fast-paced environments
- Valid driver's license for occasional on-site support
- Basic scripting knowledge (PowerShell/Bash) preferred