Job Description
Join TechNexus Solutions, Portland's premier IT innovator, and kickstart your technology career! We're seeking passionate entry-level IT professionals to support our growing client base in the Pacific Northwest. Enjoy hybrid work, mentorship from industry veterans, and opportunities for rapid skill growth in a collaborative environment.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain workstations and servers
- Document IT processes and maintain asset management systems
- Collaborate with senior engineers on infrastructure projects
- Deliver exceptional customer service via phone, email, and chat
- Assist with cybersecurity best practices implementation
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Valid driver's license with reliable transportation