Job Description
Launch your tech career with TechNova Solutions! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in San Jose. No experience required – we provide comprehensive training to transform your passion for technology into a professional career. Work with cutting-edge systems, collaborate with industry experts, and grow your skills in a supportive environment. Join us to build the foundation for a rewarding future in IT!
Responsibilities
- Provide technical assistance and troubleshooting for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document IT processes and maintain accurate system records
- Collaborate with team members to resolve technical escalations
- Train end-users on new technologies and best practices
- Monitor system performance and implement security protocols
- Support cloud infrastructure and virtual environments
Qualifications
- No prior experience required – recent graduates welcome!
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of operating systems (Windows, macOS, Linux)
- Strong problem-solving and analytical skills
- Excellent communication and customer service abilities
- Ability to learn quickly in a fast-paced environment
- CompTIA A+ certification (or willingness to obtain)