Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Fort Worth! We're seeking passionate tech enthusiasts eager to launch their careers in a fast-paced environment. Enjoy comprehensive training, mentorship from industry veterans, and opportunities for growth within our expanding company. Our benefits package includes health insurance, 401(k) matching, and professional development stipends.
Responsibilities
- Provide technical support for hardware/software issues across Windows/macOS systems
- Install, configure, and troubleshoot network equipment and peripherals
- Document technical issues and resolutions in ticketing systems
- Assist with cybersecurity best practices implementation
- Collaborate with cross-functional teams on IT projects
- Train end-users on new technologies and procedures
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Microsoft Office 365 and cloud services
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (not required)
- Ability to lift 30 lbs for equipment handling