Job Description
Launch your tech career with our paid training program! TechGrow Academy is seeking motivated entry-level candidates for our IT Support Specialist position in Los Angeles. No prior experience required – we provide comprehensive hands-on training in networking, security, and system administration. Join our dynamic team and gain industry-recognized certifications while earning a competitive salary.
Our 12-week paid training program includes:
- Compensation during training phase
- Industry-recognized certification prep
- Mentorship from senior engineers
- Guaranteed full-time position post-training
Responsibilities
- Install, configure, and maintain computer systems and networks
- Provide technical support to end-users via phone, email, and chat
- Diagnose hardware/software issues and implement solutions
- Document IT procedures and maintain system documentation
- Collaborate with cross-functional teams on IT projects
- Adhere to cybersecurity best practices
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent required
- Passion for technology and willingness to learn
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Basic computer literacy (Windows, macOS, Office Suite)
- Ability to work independently and in teams
- Valid driver's license and reliable transportation
- Must pass background check and drug screening