Job Description
Launch your tech career with our comprehensive training program! TechGrow Solutions Inc. is seeking motivated entry-level IT Support Specialists to join our dynamic team in San Jose. We provide all necessary training and certifications to transform your passion into expertise. Enjoy competitive benefits, mentorship from industry veterans, and a pathway to career growth in Silicon Valley's thriving tech ecosystem.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to employees via phone, email, and chat
- Document IT processes and maintain accurate records
- Participate in cross-departmental IT projects
- Complete vendor-provided certification training modules
- Assist with network security monitoring and updates
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting skills
- Strong communication and problem-solving abilities
- Eagerness to learn and pursue technical certifications
- Ability to work in a fast-paced team environment
- Valid California driver's license (required for site visits)