Job Description
Join TechGrowth Solutions Inc. and kickstart your career in technology! We're seeking motivated individuals to join our dynamic IT Support team in Chicago. No prior experience required – we provide comprehensive paid training covering network administration, security protocols, and troubleshooting. This full-time role offers competitive benefits, growth opportunities, and a collaborative work environment in Chicago's bustling tech hub.
Responsibilities
- Provide Tier 1-2 technical support to employees via phone, email, and in-person
- Install, configure, and maintain hardware/software systems
- Document IT processes and maintain accurate asset inventory
- Collaborate with senior engineers on complex infrastructure projects
- Implement security best practices and data protection protocols
- Train end-users on new technologies and system updates
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Willingness to complete paid certification training
- Valid driver's license for occasional site visits
- Passion for technology and continuous learning