Job Description
Are you ready to kickstart your career in the dynamic world of Information Technology? Apex Digital Solutions is currently seeking enthusiastic, self-motivated individuals for our Night Shift Technical Support team in Atlanta, GA.
We believe in talent over tenure. Whether you are a student, a career changer, or looking for your first corporate job, we provide the training and mentorship you need to succeed. Join a team that values work-life balance and offers competitive pay for evening hours.
Why Join Us?
- No Experience Required: Comprehensive on-the-job training provided.
- Great Pay: Earn $17.00 - $22.00 per hour.
- Flexible Schedule: Enjoy your days while working the night shift.
Responsibilities
- Provide exceptional technical support to customers via phone and email during night hours.
- Troubleshoot hardware and software issues for remote clients.
- Document technical issues and resolutions in the CRM system accurately.
- Collaborate with the day-shift team to ensure seamless service continuity.
- Maintain a professional and empathetic demeanor in high-pressure situations.
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred but not required).
- Basic understanding of computers, operating systems, and internet connectivity.
- Must be available to work rotating night shifts (e.g., 10 PM - 7 AM).
- Strong problem-solving skills and a desire to learn.
- Reliable high-speed internet connection and a quiet workspace.