Job Description
We are urgently hiring for a motivated Entry Level IT Support Associate to join our growing team in Denver, CO. If you are looking for a career in technology and want to start with a company that invests in its employees, apply today!
In this role, you will be the first point of contact for our clients, resolving technical issues and ensuring seamless operations. We offer comprehensive training, so prior technical experience is not required—just a willingness to learn and a positive attitude.
Why Join Us?
- Competitive salary with annual performance bonuses.
- Full benefits package (Medical, Dental, Vision, 401k).
- Fast-track career advancement opportunities.
- Modern office environment in the heart of Denver.
Responsibilities
- Provide exceptional technical support to end-users via phone, email, and in-person.
- Troubleshoot and resolve hardware, software, and network issues efficiently.
- Install, configure, and maintain computer systems and peripherals.
- Maintain accurate records of technical issues and resolutions in the ticketing system.
- Collaborate with senior IT staff to improve service delivery and processes.
- Assist with software updates and system patches across the organization.
Qualifications
- High School Diploma or GED required; Associate degree in IT or related field preferred.
- Basic understanding of computer hardware, operating systems (Windows), and software applications.
- Strong problem-solving skills and logical thinking abilities.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable internet connection and a quiet workspace (if remote work options exist).