Job Description
Are you looking to kickstart your career in the booming tech industry? Apex Digital Systems is currently hiring Entry Level IT Support Associates in Chicago, IL. We are looking for eager, self-motivated individuals with a passion for technology, even if you have no prior professional experience. We provide extensive on-the-job training and mentorship to help you grow into a fully-fledged IT professional.
Join a company that values talent over tenure. As an Entry Level IT Associate, you will work alongside experienced professionals, gaining hands-on experience with the latest hardware and software technologies. We offer a collaborative environment, competitive benefits, and a clear path for career advancement.
Responsibilities
- Provide technical support to employees via phone, email, and in-person.
- Install, configure, and troubleshoot hardware and software.
- Monitor and maintain network systems to ensure optimal performance.
- Document technical issues and resolutions in the ticketing system.
- Assist with IT asset management and inventory control.
- Perform regular system updates and security patching.
Qualifications
- High school diploma or equivalent required (Bachelor's degree in Computer Science or related field is a plus).
- Basic understanding of computers, operating systems, and network concepts.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced team environment.
- Eagerness to learn new technologies and obtain industry-recognized certifications (we will support this).