Job Description
Are you looking to kickstart your career in Information Technology?
TechNova Solutions is currently seeking an Entry Level IT Support Associate to join our growing team in Indianapolis. We are proud to offer a comprehensive training program for candidates with little to no prior experience, making this the perfect opportunity for recent graduates or career changers eager to enter the tech industry.
In this role, you will work directly with our senior IT staff to support our clients' internal networks and systems. We value curiosity, dedication, and a proactive attitude over years of technical experience. If you are ready to learn and grow in a dynamic environment, we want to hear from you.
What You Will Do:
Our team focuses on providing top-tier technical support to ensure business continuity. You will be involved in:
- Assisting end-users with daily technical inquiries.
- Performing hardware and software installations.
- Monitoring network performance and security protocols.
- Documenting technical issues and resolutions.
Why Apply?
• Immediate Hire: Start your career sooner rather than later.
• No Experience Required: We provide full training.
• Competitive Pay: $45,000 - $55,000 annually.
• Career Growth: Clear path to Senior IT and Management roles.
Responsibilities
- Provide technical support and troubleshooting for hardware and software issues.
- Install, configure, and maintain computer systems and peripherals.
- Assist in the deployment of new workstations and mobile devices.
- Monitor network performance and respond to alerts.
- Maintain accurate inventory records of IT assets.
- Document all technical procedures and user interactions.
Qualifications
- High school diploma or equivalent required.
- No prior IT experience is necessary; we are looking for potential.
- Strong desire to learn and master new technologies.
- Excellent written and verbal communication skills.
- Basic computer literacy (familiarity with Windows or Mac OS).
- Ability to work collaboratively in a team environment.