Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals to join our IT Support team in Cleveland. No prior experience required – we provide all the training needed to succeed in this full-time, entry-level position. Enjoy competitive pay, comprehensive benefits, and clear career advancement pathways in one of Ohio's fastest-growing tech sectors.
Why Join Us?
- 8-week paid technical training program
- Mentorship from industry experts
- Certification opportunities
- Health insurance and 401(k) matching
- Modern downtown Cleveland office
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document technical processes and maintain knowledge base
- Collaborate with senior IT team on network security initiatives
- Participate in continuous training modules
- Support office equipment maintenance
- Contribute to IT infrastructure improvement projects
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities
- Excellent written and verbal communication
- Eagerness to learn technical concepts
- Ability to work independently and in teams
- Valid driver's license for occasional site visits